(4.9 / 5)1686+ Ratings

Apriadirect.com Reviews

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Overall Rating

4.9
19 Reviews
  • 572%
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About Apriadirect.com

ApriaDirect is an online store that offers a wide range of home medical products and services. Their offerings include CPAP machines, masks, supplies, and accessories for sleep apnea therapy. They also provide respiratory products such as oxygen machines and portable oxygen solutions, along with respiratory therapy devices and accessories like nebulizers, masks, and tubing. In addition to these, they have products for independent living and bath safety, personal care, incontinence, and mobility accessories. They also offer diabetes supplies, mobility, maternity, incontinence, orthopedic, and even wound care and cleaning supplies. Their website also features a patient resource center where users can learn more about CPAP therapy, BiPAP machines, and strategies to prevent CPAP rainout and ensure a comfortable, dry night. They also provide information on CPAP humidifiers and tips for optimal comfort during sleep therapy. However, it's important to note that orders placed with ApriaDirect are out-of-pocket only and cannot be placed using insurance.

Apriadirect.com Pros & Cons

Pros of Apriadirect.com:

  • Wide Selection of Products: Offers a variety of home medical supplies, including CPAP machines, masks, and other respiratory products.
  • High-Quality Products: Known for delivering high-quality medical equipment and supplies.
  • Convenient Shopping Experience: Easy-to-navigate website with a wide range of products.
  • Free Shipping: Free shipping on all orders over $99.
  • 30-Day Return Policy: Provides a 30-day return policy for customers.
  • 24/7 Customer Support: Offers round-the-clock customer support to assist customers with their needs.

Cons of Apriadirect.com:

  • Customer Service Issues: Some customers have reported poor customer service, including long wait times and unhelpful representatives.
  • Order Accuracy Issues: There have been complaints about incorrect orders and delays in shipping.
  • High Price Level: Some consumers have noted that the price level of this organization is high.
  • Minor Issues with Slow Service Response: Minor complaints about slow customer service response times.

Overall Rating: Apriadirect.com has a mixed reputation. While it offers a wide selection of high-quality products and convenient shopping options, it has significant issues with customer service and order accuracy. The overall rating is generally positive but with notable drawbacks.

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Apriadirect.com Customer Reviews (19)

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Chloe Osborne
Chloe Osborne
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Helpful Diabetes Products

Their products were exactly what I needed. The website had a variety of products to choose from, and the items arrived quickly and in good condition. I appreciate the help in managing my condition.

Apr 5, 2023
Douglas Johnson
Douglas Johnson
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High-Quality CPAP Supplies

I've been using ApriaDirect to order supplies for my CPAP machine, and I'm always impressed by the quality of the products. I've ordered filters, masks, and tubing, and everything has been durable and effective.

Apr 3, 2023
Belgrade Hewitt
Belgrade Hewitt
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Excellent Customer Service

I had a question about one of the products on ApriaDirect, and the customer service representative I spoke with was incredibly helpful. They answered all of my questions and made me feel confident in my purchase.

Apr 3, 2023
Linda Torres
Linda Torres
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Reliable Mobility Equipment

Got a walker for my parent, and I can be sure it's a good product. The walker is sturdy and easy to use, and it's made a big difference in in helping my parent.

Apr 3, 2023
Erin Sutton
Erin Sutton
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Comfortable Orthopedic Equipment

Needed to order a knee brace from this site, and I was happy to find a variety of options. I ultimately chose one that was comfortable and provided the support I needed. I like the range of orthopedic products available.

Mar 31, 2023
Tristan Eriksen
Tristan Eriksen
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Highly Recommended

If you're in need of wound care supplies, I highly recommend ApriaDirect. Great quality and selection!

Mar 30, 2023
Gaetane Lebel
Gaetane Lebel
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Convenient Incontinence Supplies

I've been ordering incontinence supplies for my grandparent from here, and I appreciate the convenience of having them delivered directly to our door. The products are high-quality and effective, and I feel more confident in my ability to provide care.

Mar 28, 2023
Lísa Sigfúsdóttir
Lísa Sigfúsdóttir
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Fast Shipping and Accurate Order

Received my order quickly and everything was correct. Great experience!

Mar 28, 2023
John Paquet
John Paquet
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Easy-to-Use Diabetes Monitors

Bought a glucose monitor here, the quality of the product is highly satisfying. The device is accurate and provides helpful information for managing my diabetes.

Mar 28, 2023
Cara Zeigler
Cara Zeigler
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Excellent Resource for Respiratory Supplies

ApriaDirect is my go-to for respiratory supplies. Great prices and great service.

Mar 27, 2023

Apriadirect.com Customer’s Q&A

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Apriadirect.com Features and Benefits

ApriaDirect.com is an online retail business of Apria Healthcare, one of the nation’s largest home medical equipment and services providers. Here are some key features and benefits:

  • Wide Range of Products: Offers a carefully selected portfolio of the world’s finest home medical products including CPAP and respiratory products, independent living and bath safety, as well as personal care, incontinence, and mobility accessories.
  • Convenience: Provides a premium shopping experience with the world’s finest products, at highly competitive prices, every day.
  • Free Shipping: Offers free shipping on all orders over $99.
  • 30-Day Return Policy: Provides a 30-day return policy for customers.
  • 24/7 Customer Support: Offers round-the-clock customer support to assist customers with their needs.
  • Prescription Verification and Processing: Handles prescription verification and processing for customers.

Please note that orders placed with ApriaDirect are out-of-pocket only and cannot be placed using insurance. Hope this helps! Feel free to ask for more information.

Apriadirect.com Pricing

ApriaDirect offers free shipping on all CPAP machines and CPAP masks, with delivery times ranging from 3 to 6 days. However, specific pricing details for individual products are not provided in the search results. For precise pricing information, you would need to visit their website or contact their customer service directly.

About apriadirect.com Payment Method?

ApriaDirect is the online retailer for Apria Healthcare. Orders placed on ApriaDirect.com are paid in full at the time of purchase and are not billed through insurance. ApriaDirect does not have bill pay. However, you might be trying to pay a bill for an order placed through Apria Healthcare, who does bill through insurance.

For making payments, before each payment is due, Affirm sends you an email or SMS text message reminder with the installment amount that is coming due and the due date. You have the option to sign up for autopay, so you do not risk missing a payment. Payments can be made using a debit card or ACH bank transfer. To make a payment, you need to go to www.affirm.com/account, enter your mobile phone number, and Affirm sends a personalized security PIN to your phone. After signing in, a list of your loans appears, with payments that are coming due. You can then select the loan payment you would like to make.

Apriadirect.com FAQs

FAQ

How To Open A Apriadirect.com Account?

To open an account on ApriaDirect.com, follow these steps:

  1. Visit the ApriaDirect.com website.
  2. Look for the "Sign In" or "Register" option, usually located at the top right corner of the homepage.
  3. Click on "Register" to start the account creation process.
  4. You will be asked to provide some personal information such as your name, email address, and a password.
  5. After filling out the required information, click on the "Submit" or "Create Account" button to complete the registration process.

Once the account is created, you can log in anytime by clicking on the "Sign In" option and entering your email address and password. Remember to keep your login details secure.

Please note that ApriaDirect.com is an out-of-pocket online store and is a separate entity of Apria Healthcare. ApriaDirect accounts are separate from Apria Healthcare accounts. If you are trying to login to your Apria Healthcare account, please visit the Apria Healthcare Patient Login Site.

Hope this helps! Feel free to ask for more information.

FAQ

Apriadirect.com Alternatives

Here are some alternatives to ApriaDirect.com:

  1. Lincare: A nationwide provider of respiratory and home infusion services, as well as medical equipment and supplies.
  2. Edgepark: Offers a wide range of medical supplies and equipment.
  3. Healthline: Provides various healthcare products and services.
  4. Pulmonary Solutions: Another alternative for medical supplies.
  5. CPAP.com: Offers CPAP machines and supplies.
  6. CPAPDirect.com: Another source for CPAP machines and supplies.

These alternatives offer a variety of products and services similar to ApriaDirect, including CPAP machines, masks, cleaners, and more. They also provide services like free shipping, return policies, and customer support. Always remember to do thorough research and choose a provider that meets your needs and budget.

Please note that the compatibility with your insurance companies may vary across these providers. It's recommended to check with each provider about their insurance acceptance policies.

Hope this helps! Feel free to ask for more information.

FAQ

About apriadirect.com Popular Products and Services?

ApriaDirect is a premier online store for home medical products and services. They offer a wide range of products including CPAP machines, CPAP masks, CPAP supplies, and CPAP accessories. They also provide respiratory home health products and have a section for exclusive deals. Some of their featured products include the ResMed AirSense 11 Auto CPAP Machine, Travel CPAP Units, and the Liviliti Paptizer, a UVC LED Smart Sanitizer for CPAP Machines and accessories. They also offer a variety of home health and wellness products such as adult underwear, exam gloves, cleansing washcloths, and more. They are known for their commitment to delivering high-quality CPAP supplies with prompt and reliable service. They also provide resources for patients to learn more about CPAP therapy, BiPAP machines, and strategies to prevent CPAP rainout. They are an authorized reseller of home medical equipment and CPAP needs: machines, masks, cleaners, batteries, tubing, filters, and more.

FAQ

apriadirect.com Return Policy?

Here is the Return Policy for ApriaDirect:

If you are not satisfied with your purchase, you can return the item within 30 days of the original shipment date. To start the return process, click "Start Return" at the bottom of the return policy page and fill in the requested information. Once the information is provided, a shipping label will be provided for a flat fee of $10, plus any applicable taxes. The package should be dropped off at any FedEx location. Once the returned package is received, the full purchase price, less the $10 return fee and any applicable taxes, will be refunded to the credit or debit card used to make the purchase within 5 to 7 days. Please note that shipping costs are non-refundable and certain special sales may be exempt from the return policy.

For Shipping Policy:

Free shipping is offered for orders totaling $99 or more. Orders under $99 ship for a flat rate of $4.99. Orders received Monday through Friday before 1pm PST will be processed and shipped the same day. Orders received after 1pm or on weekends and holidays will ship the next business day. Ground shipping usually takes 3-5 days to arrive. Please note that delivery times are estimated and not guaranteed. ApriaDirect cannot ship to any P.O. Box address. Free shipping does not apply to Hawaii or Alaska addresses.

FAQ

About apriadirect.com Prices and Cost?

ApriaDirect is a premier sleep supply store that offers a wide selection of CPAP machines and home medical equipment. They source their CPAP machines from leading brands like ResMed, 3B Medical, Breas, and Fisher & Paykel. The prices for some of their products are as follows:

  • Breas Z2 CPAP – Portable Travel Auto CPAP Machine: $799.00, previously priced at $899.00.
  • ResMed AirSenseâ„¢ 11 AutoSetâ„¢ CPAP Machine: $1,004.00, previously priced at $1,204.80.
  • Fisher and Paykel SleepStyleâ„¢ Auto CPAP Machine: $849.00, previously priced at $2,495.00.
  • ResMed AirCurve 10 VAuto with HumidAir Bilevel Machine: $1,776.00, previously priced at $2,131.20.
  • ResMed AirMini Travel Auto CPAP Machine: $919.00, previously priced at $1,092.00.

Please note that these prices are subject to change and it's always best to check the website for the most current prices. There are no charges associated with joining the ApriaDirect affiliate program. It is free to sign up, and free to add banners, widgets, and links to your site.

FAQ

Can I return items purchased on apriadirect.com?

Yes, you can return items purchased on ApriaDirect. They have a 30-day return policy. If you're not satisfied with your purchase, you can return the item and receive a refund. To start the return process, click "Start Return" at the bottom of their return policy page and fill in the requested information. Once they have the information they need, they will provide you with a shipping label. You can then drop off your package at any FedEx location. Please note that the package must be received within 30 days of the original shipment date to issue a full refund. Once they receive your returned package, they will verify a few details before refunding the full purchase price, less the $10 return fee and any applicable taxes. Your refund will be issued to the credit or debit card used to make the purchase. You should receive the refund within 5 to 7 days of your package arriving at their facility. Please note that they do not accept returns or offer refunds on items that have been opened or used. Certain special sales may be exempt from the return policy. Items that are exempt from return will be identified at the time of sale. If you are returning a Personal Safety Monitoring Device, please cancel your subscription from My Account. You will then receive an email with special instructions for returning your unit. They offer risk-free trials for certain products for a limited period of time. If you are not satisfied with one of the products within the risk-free trial period, you can return the item for a full refund. To return these items, simply follow the return steps mentioned above. More specific information on returning risk-free trial items can be found on applicable product pages. To ensure the quality and integrity of the products they sell, they cannot accept returns or offer refunds on items that have been opened or used. This includes products that have been removed from the original product packaging. This does not include the packaging in which the product was shipped (like shipping boxes) but does include the product packaging and any shrink-wrap.

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